Hi, I’ve been trying to set up a dunning fee for dunning letters.
The following is the dunning setup:
![](https://uploads-us-west-2.insided.com/acumatica-en/attachment/1ac45617-6666-4960-95c6-4b64ba20eb9c.png)
Then I prepare the letter and prepare to release it:
![](https://uploads-us-west-2.insided.com/acumatica-en/attachment/bffc5f0c-ae04-4ce9-bfb5-d4c10cff248e.png)
But when I release it the fee reference number is not generated and there is not dunning fee invoice either:
![](https://uploads-us-west-2.insided.com/acumatica-en/attachment/f573a046-18dd-4c42-8afb-0f015d1ee933.png)
Am I making a mistake somewhere causing the dunning fee to not be created?
Side note: Are dunning fees always fixed price? Are there other options for calculating the fee, say based on a percentage of the amount overdue?
Any help and insight will be deeply appreciated, thanks.
Best answer by Laura02
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