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Dunning Fee using percentage

  • 4 November 2022
  • 1 reply
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Hi, I’ve been trying to set up a dunning fee for dunning letters. 

The following is the dunning setup:

 

Then I prepare the letter and prepare to release it:

 

But when I release it the fee reference number is not generated and there is not dunning fee invoice either:

 

Am I making a mistake somewhere causing the dunning fee to not be created?


Side note: Are dunning fees always fixed price? Are there other options for calculating the fee, say based on a percentage of the amount overdue?

Any help and insight will be deeply appreciated, thanks.

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Best answer by Laura02 4 November 2022, 10:24

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Badge +18

Please vote for new feature, Dunning by % here:

I think your steps match what is required to create dunning fee invoices: the Acumatica Help states that Dunning Fee Invoices are created at the same time as the Dunning Letter is released.

Is there any message in the Trace that might indicate why no invoice is created?

Does the user who is preparing dunning letters have complete rights to create/release AR Invoices?

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