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Question

Discounts Lost on Split Shipment

  • May 12, 2023
  • 0 replies
  • 20 views

K2a
Jr Varsity III
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  • Jr Varsity III

Hello Folks, 

wondering if anyone has experienced this issue and if it could possibly be just intended functionality.

Our Sales Order with multiple lines has a total amount that initiates one of the discounts we’ve setup (i.e. >2500 = 20% discount).  

The sales order resulted in a split shipment which resulted in multiple invoices. So when the invoices are created it no longer recognizes the 20% discount because the amount (on each invoice) is below the threshold of 2500. 

And the discount is incorrect.

 

Thanks in advance!