Hello there we have a customer who intended to pay for invoices A+B+C+D+E+F...a total of ‘say’ USD50,000. However they made a mistake and paid for eg 45000.00. I want to see the invoices above as paid and a separate entry for the 5K not paid ...not allocated just sitting on the statement until they put it right. I have tried a few options but am not able to get this situation echoed on Acumatica. Obviously I want the bank entry correct so that I can do a reconciliation but I don’t want to part pay a particular invoice as this was not the actual scenario. I thought maybe I should raise a credit note !!!! and then re-invoice to take care of this but it seems very clumsy to do this.
Best Regards
Malinda