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Customer Name changed to Vendor Name


Hello everyone,

I’ve updated the instance to version 20.208.0031 and the Customer Name has been changed to Vendor Name.

 

 

 

Does anyone have the same problem with me?

 

Did this topic help you find an answer to your question?

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  • Semi-Pro I
  • March 3, 2021

We have the build and are not experiencing that issue. There might be something changed in your instance of the Generic Inquiry.

If you can click on Customization in the top right and then go to Results Grid, here is what ours looks like.

Invoices & Memos

 

Customers

 


Hi amajors,

It seems ours Results Grid is the same as yours

 

 

we have 2 instances which are using both versions 20.207.0012 and 20.208.0031 with the same error


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  • Captain II
  • March 3, 2021

Could it be a language/localization issue?  I have 20.208.0031 installed locally and see “Customer Name”.


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  • Semi-Pro I
  • March 3, 2021

Does your caption field in the Results Grid have anything typed into it or is it blank?


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  • Captain II
  • March 3, 2021

@amajors Mine is blank.


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  • Semi-Pro I
  • March 3, 2021

That is the extent of my knowledge. I know that you could type your own header in the caption field and override the “Vendor Name”. Not sure about the why though.


My Caption field is blank, and language/localization is normal on both 2 Applications


Irina
Community Manager
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  • Acumatica Support Analyst
  • March 4, 2021

Hello @tuanvu12106,

I was not able to reproduce it on the SalesDemo dataset. You should check did someone changed your generic inquiries.

 


Irina
Community Manager
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  • Acumatica Support Analyst
  • March 4, 2021

@tuanvu12106, could you also try cleaning up the cache on your browser? The issue looks very strange indeed.


Irina wrote:

@tuanvu12106, could you also try cleaning up the cache on your browser? The issue looks very strange indeed.

I’ve tried

I have also tried using "Reset Cache" and "Restart Application" in the “Apply Updates” screen


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