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Question

Customer Credit Hold

  • November 21, 2024
  • 0 replies
  • 47 views

We are facing a scenario where a user needs to process a credit note while the customer's status is on Credit Hold. With EDI integration and automated warehouse processes in place, it is not feasible for the user to temporarily remove the customer from Credit Hold, process the credit note, and then place the customer back on hold.

Are there any workaround for this situation?

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