So we have balances on the AR that were for additional Retainage (HOLD BACK, RETENTION, etc) taken. Most popular is that on the initial invoice of $50,000 there was no Retainage billed as per our sales department, so viola 45-60 days later the customer pays the invoice minus the 10% of $5000 (plus HST). Now we have the short payment on the AR, and its aging away.
Is there a way to do a credit memo that will take the $5000.00 out of the AR and put it in the Retainage held and it can be released with the others when they are paying it?