We are experiencing this bug:
A stock item has previously been invoiced, and a credit memo has been made and released against that stock item. If a user creates another credit memo, referencing the same invoice number, the system will add the stock item(s) at a 0 qty to the credit memo. The ext. price of each stock item will be added to the total, even though the qty is 0.
If the qty is changed after adding the item, the system then flags it as it should, and doesn’t allow the qty to increase, and more importantly it recalculates the refund to not have the ext price of that line in the total.
Question:
Has anyone else experienced this bug, and is there a way to flag this as the system used to and not allow this?
Info:
Acumatica 2024 R2 Build 24.210.0019