+7I am attempting to reprint a check using the same number in 25R1. I follow steps below but it reprints with the next number, not the same. What am I missing?
Thanks in advance!
+20Hello
It seems like you are following normal steps to reprint an unreleased check using the same number.
Last Reference Number Used can be adjusted on Payment Methods screen, but I’m not sure updating it will improve the results in this case.
You may try clearing browser cache, to clear any saved information from the browser.
Did you already print the Check Register for the same Cash Account your check is from, for all periods (from “the beginning of time” through the highest “open” period in your Acumatica tenant) to verify the number was never used?
If the number is already used, I expect adding an extra 0 in front of the Check Number will allow the same number to print again.
Laura
+7Thanks
+18Thanks
I would suggest a case with Acumatica also.
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