Scenario - Customer invoice amount is 580 and prepayment is 530 need to allocate cash discount of 30 (Cash discount Balance 35) and keep the balance payable as 20.
System gives error “Cash discount can be applied only on final payment.”
I have tested the same scenario in testing environment, and it allows to process the transaction.
can anyone help to correct this error.
Thank you
Desh
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Hi @dwijebandara26
Are there any customization in the environment that you have tried to add the discount to?
Also, can you share the steps you are taking to create the invoice and discount?
Hi @kbeatty21
No customization.
Steps -
Invoices and Memos → add new → select the customer → select the inventory, qty, unit price.
then the system calculates the cash discount amount automatically and showing in Cash Discount amount.
Remove hold → release → Pay → Change the payment amount → Change the cash discount taken (Automatically showing full amount in both places) → Save → Error
Customer is setup with the Terms.
Credit Terms as follows in Cash Discount settings
Discount type - Fixed Number of Days starting Next month
Discount Day - 29
Discount % - 6.00
Thanks
HI @dwijebandara26
When I follow your steps, I get a different error:
Hi @kbeatty21,
In your case the cash discount is less than the 25.
following are the screenshot from the test environment.
If you setup the cash discount in Credit Terms form, once you create the invoice you will get the cash Discount as follows.
when you click pay you will get the following screen,
Then I need to change the Payment amount and Cash Discount taken (in Cash Discount taken you can enter maximum of 34.80)
Thanks
Hi @dwijebandara26 have you been able to find a resolution? Thank you!
Hi,
On my Scenario had the tax. If a tax which is recalculated on early payment applies to an invoice, a cash discount can be given only on the final payment.