Good day,
I have two Cash Entry transactions that show they were cleared. Since they are cleared they don’t show on the bank reconciliation; however, the bank rec is out of balance for the exact amount. The CA Account is correct; the COA is correct and don’t see any issues with the transaction. The clear date is in the same month as our Bank Rec. I could not find where it was cleared. The transaction was entered directly in the CA module.
We are at a standstill. We can process the July Bank Rec and suggestions? Ideas? Do we reverse the transaction and then reentered? How could this happen? Same period. It happened on two transactions entered on the same date for the same Cash Account.
Anyone have a corrective solution?
Evan
