Hi,
We have a cash account that needs to be reconciled. It has been sitting on hold since 1/31. When clicking on it in Reconciliation Statements it times out and won’t load the transactions. I checked the
CAReconEntry.CATranExt table and there are over 7400 unreconciled transactions. Is there a max number it can reconcile?
Also, there is a clearing account tied to the cash account. Could this be causing an issue? The clearing account does not have reconciliation required checked but the cash account does. Only one of the two charges methods in the clearing account are listed in the cash account also. Could this be causing the issue?
Last question, the periods are closed since the last reconciliation date was 1/31. Do we need to reopen the periods in AR to get these reconciled? Could this be the issue?
Thanks so much! Your wisdom is appreciated!