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Attaching additional documents to customer statements

  • June 24, 2022
  • 3 replies
  • 113 views

Is it possible to attach an additional document when emailing customer statements ? For example, to send out a promotional flyer pdf with a particular statement run ? Thanks !

Best answer by Ahmed

How about doing a sub-report inside of the customer statement with the flyer?

Otherwise, a business event notifications could be done (whenever a statement is sent, send flyer to same address).

3 replies

dougmcbride79
Semi-Pro I
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I also would like to learn how to attach a promotional flyer to a statement of account when emailing the statement.  


Laura03
Captain II
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  • Captain II
  • June 25, 2022

Try delaying the email send time, and then open the statement emails in ‘Emails Pending Processing’ screen. Attach the flyer before the delayed emails are sent out.


Ahmed
Varsity II
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  • Varsity II
  • Answer
  • June 26, 2022

How about doing a sub-report inside of the customer statement with the flyer?

Otherwise, a business event notifications could be done (whenever a statement is sent, send flyer to same address).