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AR Invoices always created with credit holds

  • April 19, 2025
  • 4 replies
  • 97 views

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We are often creating hundreds if not thousands of invoices a day. Our AR invoices are created after a shipment is confirmed. But all of these invoices are being created with a status of “credit hold” is there a way to bypass this step of “Removing Credit Hold” so that I can just release invoices? These sales orders are coming thru with pre-payments so there is never actually a balanced owed.

Thanks!

Best answer by nhatnghetinh

Hi ​@SBaldwin 

It is possible that the Customers are set up with "Credit Limit" and you have not applied the Invoices with pre-payments to finalize the payment of the Invoices created.
To bypass "Credit Hold" > Please go to the Customer screen > CREDIT VERIFICATION RULES > select "Days Past Due" or "Disabled"

 

Best Regards,

NNT

4 replies

nhatnghetinh
Captain II
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  • Captain II
  • Answer
  • April 20, 2025

Hi ​@SBaldwin 

It is possible that the Customers are set up with "Credit Limit" and you have not applied the Invoices with pre-payments to finalize the payment of the Invoices created.
To bypass "Credit Hold" > Please go to the Customer screen > CREDIT VERIFICATION RULES > select "Days Past Due" or "Disabled"

 

Best Regards,

NNT


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  • Author
  • Varsity I
  • April 20, 2025

What are the implications of disabling the credit verification rules? I guess that is a loaded question haha I’ll be testing this setting this week thank you!


Robert Sternberg
Captain II
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If ​@nhatnghetinh ‘s solution does not work, check the customer status, it can also be set to Credit Hold. 

 

Hope this helps!


Manikanta Dhulipudi
Captain II
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@SBaldwin 

You can create a Business events for Invoice to remove credit hold using Import scenario.

 

  1. Create a GI that list all invoices with credit hold.
  2. Using Record insert - Run an import scenario to remove the HOLD Status with out any configuration changes.