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Question

AP incoming document learning

  • July 22, 2026
  • 4 replies
  • 57 views

We are newly using 2025R2 AP incoming document recognition.  Am curious from other users if/when it learns the repeat invoice(s)?  We are finding it is not learning at all.  Each time you are having to map the missing fields.  We are likely going to abandon soon.

4 replies

Laura03
Captain II
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  • Captain II
  • July 27, 2026

Hello, ​@JuliAcct2028 Juli,

In my experience, by the second invoice, improvements are seen in the speed and accuracy of recognized documents for the same vendor.

 

I apologize f for answering your question with more questions. I hope one of these ideas leads you to an answer.

Did you see and try the suggestions in this thread? (Link)

If a Snapshot (backup) was restored, afterward was the Full Text entity index rebuilt? Did you already try a second browser?  

What is your version?  Have you raised a ticket with Acumatica support?

Best regards,

 

Laura


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  • Captain II
  • July 28, 2026

@JuliAcct2028 

 

I have built something which works similarly but without the hassle of training an OCR model.

 

Please reach out to me at aleks@aisidev.com and I will be able to share more information.


  • Freshman I
  • July 31, 2026

Hello JuliAcct2028

I have seen this before and support recommended 3-5 invoices from that specific vendor for the learning to be noticable.  It does get better with time.  The attachment of the invoice to the AP Bill , imho, makes some of the quirkiness worth it.

Good luck,
LL


mohammadnawaz51
Varsity I
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