We have an issue when a customer account is on Hold or Credit Hold. We are not able to process and past transactions, new payments, payment applications, AR Credit Memos or AR Debit Memos.
Does Acumatica have a setting that would allow the customer to be on Hold or Credit Hold for new sales but not stop activities to already posted sales, new payments, applications of payments?
When we process these already posted items we have to remove the customer from Hold or Credit Hold. Then during this window of time new sales orders can be entered which is what we were trying to restrict by put the customer on Hold or Credit Hold.
