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Question

Adding a status to a sales order?

  • March 6, 2026
  • 2 replies
  • 15 views
R
Freshman I
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Good afternoon,

I am curious if there is a way to add a status to a sales order process or are they the set in stone as:

Open
Awaiting Payment
Pending Processing
Shipping
Back Order
Completed

Just feel like Completed is rather misleading when reviewing things and wanted to see if there is a way to add something like “Fulfilled” as a middle man between shipping and completed.

Thank you!
 

 

    2 replies

    Manikanta Dhulipudi
    Captain II
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    ​@rfrantz What you the expected process in between Shipping and completed,

     

    You can maintain internal status and train the team to follow instead of changing workflow.

    Acumatica Functional Consultant & Customer Experience Supervisor
    Manikanta Dhulipudi
    Captain II
    Forum|alt.badge.img+16

    Like this ​@rfrantz 

    Acumatica Functional Consultant & Customer Experience Supervisor
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