Customer has an AP Approver role set up - ap approvers can view AP transactions. All approval maps are set with the Reason for Rejection is required. When an AP Approver rejects the transaction the dialog box opens but the approver cannot make a comment. How can I set the access rights so that the approver can enter a reason?
thanks,
Coleen
Best answer by rtchatal51
Found a solution. Our approvers have AP viewer rights, I created an approval role, added the approvers users to it and left the AP viewer role for them. Then I changed these permissions
Specifically for the Approver Role I created
Under Payables for that new Role, go to the Bills and Adjustments shown below and then
change it to “Edit” THEN change Bills Pending Approval to “Granted”
Our Users are still missing the plus sign to add a record in AP which is a good thing and they also cannot release something they try to Pay with the green button, so I believe this would work. You can probably fine tune further but this fixes the main issue, they could not edit the text in the reject reason box and thus could not complete the rejection process in the approval mapping.
Same issue,
I propose creating a ROLE called approvers so that we can leave every Approver as read only in AP, most seem to agree. Then I would edit the ROLE specific access this new approval role after adding all the users who need to be able to fill out a reject reason. What I cannot figure out is where that setting for the Reject Note is in the approval map. Can anyone help? I identified this logic but am not sure where this lives on the approval map.
Found a solution. Our approvers have AP viewer rights, I created an approval role, added the approvers users to it and left the AP viewer role for them. Then I changed these permissions
Specifically for the Approver Role I created
Under Payables for that new Role, go to the Bills and Adjustments shown below and then
change it to “Edit” THEN change Bills Pending Approval to “Granted”
Our Users are still missing the plus sign to add a record in AP which is a good thing and they also cannot release something they try to Pay with the green button, so I believe this would work. You can probably fine tune further but this fixes the main issue, they could not edit the text in the reject reason box and thus could not complete the rejection process in the approval mapping.
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