We would like to be able to add parts to a service order in the app via the bar code scanner.
Answer
Use The Bar Code Scanner In The App To Add Parts To A Service Order
Best answer by vdiaz
Seems like
I would advise to contact an Acumatica ISV (Idependent Software Vendor) to talk about developing a customization. It’s likely that other customers have already gone down this route, since the functionality is requested by other Field Service companies.
There is also an idea related to this functionality that you can vote to, so this functionality gets included in Acumatica.
I hope it helps.
Yes, this is fully achievable with Acumatica's tools. You’ll need a customization using the barcode-driven engine, mobile framework, and some focused code development.
Suggested high-level approach if I had to design this:
- Extend the FSServiceOrderEntry with a custom barcode scan class.
- Define a scan mode that controls the scan flow: scan item, quantity, confirm.
- Add a custom mobile action for the scanned item and inserts a new line into FSSODet.
- Update the mobile layout screen to add a "Scan Part" button near grid.
- Optionally support compound scans, a single label containing item code, quantity, lot/serial, and warehouse. One scan = full line entry, really handy.
It’s very doable, just recommend working with a seasoned developer familiar with the WMS and mobile platform tools to accelerate the build. 7/10 on the complexity meter. Good luck!
+2
Seems like
I would advise to contact an Acumatica ISV (Idependent Software Vendor) to talk about developing a customization. It’s likely that other customers have already gone down this route, since the functionality is requested by other Field Service companies.
There is also an idea related to this functionality that you can vote to, so this functionality gets included in Acumatica.
I hope it helps.
Valentina
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