Service Order with line discounts

  • 24 February 2021
  • 1 reply
  • 65 views
M
Rank

When we enter a service order with line discounts, if that line item is serialized, it won’t forward the discount % or discount amount to the invoice.  It will for non-serialized stock items.  This just occurred this week when the customer upgraded to 2020R2 latest build

1 reply

Anacarina Calvo
Rank
Userlevel 6
Badge +4

Hi @mdubin66 , I am testing locally on 2020R2 update 20 and the discount is copied to the invoice on serialized items and non-serialized items. 
Please create a case for this 

Thank!

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