In the Log where the technician's time is entered, a technician has regular time and double time as highlighted by the earning types. When viewed in the profitability tab, the unit cost for both entries are the same. Has anyone else had this issue or where my initial setup may have gone wrong?
Best answer by vdiaz
Hi! We identified this limitation not long ago in Acumatica’s Service Managment. As a workaround, maybe you can create different Labor Items for this, with different costs?
I’ve also seen some customers solve this issue by creating each labor rate and earning type as services, and they control the rates using the prices and costs of the service (Non-Stock Items screen, Default Price).
There is also this related idea, you can add your feedback there.
+2Hi! We identified this limitation not long ago in Acumatica’s Service Managment. As a workaround, maybe you can create different Labor Items for this, with different costs?
I’ve also seen some customers solve this issue by creating each labor rate and earning type as services, and they control the rates using the prices and costs of the service (Non-Stock Items screen, Default Price).
There is also this related idea, you can add your feedback there.
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