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Error uploading file for Version 23.033.03

  • 23 October 2023
  • 7 replies
  • 137 views
I
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Understand they implemented a new feature but it’s virtually broken. Even the signature captured has an “error” and can’t be upload.

Please rectify any workarounds, this update has greatly distrupt operations.

 

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Best answer by BenjaminCrisman 15 December 2023, 18:40

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S
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Same Issue, need fixing urgently

david.harris
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Thanks for reporting this. I spoke with the Mobile Team and they are working diligently to get a fix approved and published as soon as possible. 

I
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Thanks David,

How do we know if there a fix? Thanks.

Chris Hackett
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Hi @ikarisg were you able to get a fix? Thank you!

Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
Steve Hardwick
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I’m experiencing the same thing on 23.033.1 - has anyone heard if a fix has been released yet?

BenjaminCrisman
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@Steve Hardwick Can you advise what device and Android software version is being used?

The fix looks to have been implemented at the end of October (~10/23), and it should be fixed in 23.033.1, as it works for me with no issues using Samsung Galaxy S22+ running Android software v.14:

 

I
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Hi @ikarisg were you able to get a fix? Thank you!

Yes we got it, thank you!

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