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Customers > Service Billing Tab > Service Order Types are not populating for new customers

  • February 14, 2024
  • 3 replies
  • 98 views

jaymarzian
Varsity I
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Hey folks, when i create a new customer in 2023 r1, then go to the Service Billing tab, there are three service order types in there by default.  I want all of the service order types to populate there when I create a new customer.   Any ideas short of an import scenario or am I missing something?

 

Best answer by Laura03

Hello,

Add all the service types to the Customer Classes, and then they should default to the Service Billing tab of new customers.

 

Laura

3 replies

Laura03
Captain II
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  • Captain II
  • Answer
  • February 14, 2024

Hello,

Add all the service types to the Customer Classes, and then they should default to the Service Billing tab of new customers.

 

Laura


jaymarzian
Varsity I
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  • Author
  • Varsity I
  • February 14, 2024

Hello,

Add all the service types to the Customer Classes, and then they should default to the Service Billing tab of new customers.

 

Laura

You are so kind -- the answer is YES John you are missing something…  Thanks so much!   This one was easy…    :)


Laura03
Captain II
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  • Captain II
  • February 14, 2024

We all miss something sometimes, John, including me.  😉