We need to get an advance payment from the customer for the items that are not covered by the service contract. But when I select the service contract on the service order it disappeared the prepayments tab.
I tried to connect the service order on the payments and application form but we cannot create a prepayment and connect service orders only a prepayment can be connected if coming from the service order.
Is there any way I can collect prepayments for the service orders connected to a service contract?
Best answer by dcomerfordView original