We want employees to receive an email notification when an appointment has been assigned to them. If it simplifies things, I believe we can send all such emails to the same fixed email address, and then have MS Exchange/Outlook forward the messages to the correct employee. I’ve set up a Business Event to send an email when the appointment record changes, but it never sends the email, not even to a hard-coded fixed email address. Similar functionality seems to work okay when the Appointments screen header info changes, but the Staff is assigned on a tab on the page. Is the problem the fact that it’s a tab? Please help!
Best answer by BenjaminCrisman
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