Hello All,
According my using experience, all documents in Acumatica after releasing can NOT be deleted anymore. Is this right?
But as I searched all help document , I did not find any words that describing this clearly? Can anyone show me where I can find the written words. Thank you.
Best answer by vkumar
View original
+17
Hi,
Yes, In the Acumatica system, once we RELEASE the document, we can DELETE it, but if required we can reverse the document to correct the documents.
Here is the example in the case of Invoices.
Here is the link that will provide you the more details - https://help-2021r1.acumatica.com/Help?ScreenId=ShowWiki&pageid=1da8f906-8674-4a1a-b6a1-b92d573e60e8
Hello, thank you for your help . Yes, I know this steps.
What I am looking for is literally written down “A released document, invoice for an example can not be deleted anymore”. something like this.
+17
The reason I am asking for the written down words is because during year end audit, we have some invoice nbr missing. I am explaining it is probably be deleted at balanced status. but someone looking for more solid evidence that this invoice is not be deleted at open or closed status.
Hi
With reference to your original question, you can find the information on specific modules help documentation. Here is an extract from Accounts Payable module :
Hope this helps,
Regards,
Thank you. Yes, I saw it in AP doc, while in AR doc it is NOT written in this same way.
And since this is a system wide restriction, can this explanation be added to a “quick start” help doc? To give the user a general/overall idea of how Acumatica operates.
Hi
Noted, will pass that information on to our documentation team.
Regards,
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
