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Update Vendor ID - Import Scenario

  • 14 June 2022
  • 3 replies
  • 328 views

Userlevel 1

Hello,

 

I am trying to troubleshoot an Import Scenario where we are updating all of our Vendor ID’s. We’ve been able to successfully complete this in a Test environment, but for some reason I am unable to in our production instance. Any assistance would be appreciated!

 

We have a custom import scenario that uses the “Specify New ID” target object. In Test environment, it works as intended - updating only the Vendor ID.

In Production, we’ve replicated the scenario, and the import reports it completed successfully and with no errors, but the Vendor ID remains unchanged.

What am I missing from the scenario in order to update the IDs?

 

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Best answer by Naveen Boga 15 June 2022, 05:31

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3 replies

Userlevel 7
Badge +18

Hi @rgilreath  Since you are not using the Change ID action in your import scenario, I’m not sure how it is working in the TEST environment.

 

I just created a new import scenario and verified it and it is working as expected. Can you please try like below and confirm.

 

 

Userlevel 1

@Naveen Boga  - thank you! That was it. I appreciate the quick response!

Userlevel 7
Badge +18

@rgilreath  Awesome :) Thanks for sharing the update.

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