Unable to Remove Hold PO to Submit for Approval. Error: EP Error: Unable to process the approval. Error: [OrigOwnerID] '8190' cannot be found in the system.

Hi ​@Avishka ,

This error is a standard Acumatica data validation error. It means that while Acumatica was evaluating the Approval Map to determine who should approve the Purchase Order, it attempted to assign the approval to an entity (usually an Employee, User, or Contact) with the ID 8190, but that record no longer exists in the system (it was likely deleted).

How to identify who 8190 was

If you have access to create Generic Inquiries (or SQL access), you can check the Contact or EPEmployee tables for ContactID = 8190. If no record is returned, the employee was definitively deleted.

Hope above helps!!

​@Avishka

It appears the approver may be missing. Please complete the following checks:

1. Open the purchase order and navigate to the Approval tab.
2. Verify the approver’s name.
3. Open the Employees screen and confirm that the approver is active.

As a temporary workaround, you can open Accounts Payable Preferences and disable the approval requirement to bypass the approval process. Please re-enable it after the issue is resolved

Hello,

In addition to previous posters’ recommendations, check that the Owner of the PO is populated with an active employee: