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Unable to process approval notification

  • 19 September 2022
  • 1 reply
  • 88 views

Userlevel 6
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I set up an approval map for this.

Assigned it and the notification template in AP preferences.

Everything seems to work, except the email notification doesn’t get created.

The system email account is set up and active.

The employee on the approval map is extended as an employee and has a valid email address.

Any thoughts?

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Best answer by ltussing03 19 September 2022, 18:44

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Userlevel 6
Badge +5

Resolved:

I did not have the FROM email populated on the notification template.

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