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Unable to process approval notification

  • September 19, 2022
  • 1 reply
  • 186 views

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I set up an approval map for this.

Assigned it and the notification template in AP preferences.

Everything seems to work, except the email notification doesn’t get created.

The system email account is set up and active.

The employee on the approval map is extended as an employee and has a valid email address.

Any thoughts?

Best answer by ltussing03

Resolved:

I did not have the FROM email populated on the notification template.

1 reply

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  • Author
  • Captain II
  • Answer
  • September 19, 2022

Resolved:

I did not have the FROM email populated on the notification template.