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Some employee time card approver cannot see the details

  • May 20, 2022
  • 2 replies
  • 305 views

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Hi guys,

I want to assign 2 employees to approve all the employee time cards, meaning that either one of them can approve or reject. So I create a workgroup called “management”, with both employees (A and B) included. And I set employee A as the approver. The setting is basically like this:

Now for Employee A, he can approve or reject all the employee time cards normally. For emplyee B, he should be able to check the employee time cards from “my workgroup’s approvals”. But the problem is, although he could see all the records pending approval, he cannot get into the details by double-clicking each record. So could anyone please tell me what’s wrong? Thanks!

Best answer by Laura03

Does the company tree have a “branch” beneath this workgroup listing all employees whose time will be seen and approved by the approving branch above it?  If not, that is your  next step.

2 replies

Laura03
Captain II
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  • Captain II
  • Answer
  • May 23, 2022

Does the company tree have a “branch” beneath this workgroup listing all employees whose time will be seen and approved by the approving branch above it?  If not, that is your  next step.


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  • Author
  • Jr Varsity III
  • May 23, 2022

Hi @laura01 Thanks for the heads-up. I’ll try it.