Skip to main content
Answer

Sales Order Status and The Meanings

  • October 29, 2024
  • 6 replies
  • 519 views

Forum|alt.badge.img

Is there a document that explains what the sale order statues mean and how a sales order moves thru the different statuses?

Thanks!

Best answer by josborn02

  • The order’s status is OpenPending ProcessingShippingBack Order, or Completed—that is, the Status box in the Summary area of the Sales Orders (SO301000) form is set to any of these values.

6 replies

Forum|alt.badge.img
  • Author
  • Varsity I
  • October 29, 2024

Found it!


josborn02
Varsity III
Forum|alt.badge.img+1
  • Varsity III
  • Answer
  • October 29, 2024
  • The order’s status is OpenPending ProcessingShippingBack Order, or Completed—that is, the Status box in the Summary area of the Sales Orders (SO301000) form is set to any of these values.

  • Freshman I
  • August 11, 2025

Hello there. 

This might not be the best section to ask my question, but we are new to MYOB Acumatica and I was hoping that someone can help me. 

When the Sales Order status shows COMPLETED, this comes when the SO has been shipped. However it has NOT been invoiced. I believe this status of saying COMPLETED should not be the case until the SO has been invoiced. Is there any way to change this? 

Please help!


  • Freshman I
  • August 11, 2025

Ignore above reply. I found a separate discussion forum which has my exact same question. Sorry. Not too sure how to delete my post. :(


alexx
Jr Varsity II
Forum|alt.badge.img
  • Jr Varsity II
  • September 29, 2025

Hello there. 

This might not be the best section to ask my question, but we are new to MYOB Acumatica and I was hoping that someone can help me. 

When the Sales Order status shows COMPLETED, this comes when the SO has been shipped. However it has NOT been invoiced. I believe this status of saying COMPLETED should not be the case until the SO has been invoiced. Is there any way to change this? 

Please help!

I’m not exactly sure what you’re asking. But my company has been using Acumatica for a few years now.
You are correct that the status of the SO will show as “COMPLETED” when the invoice is released. When doing the shipment, it’ll show as “SHIPPING.” Once an invoice has been created but NOT released, the status will show as “INVOICED.”

 

Hope this helps.


  • Freshman I
  • September 29, 2025

Hello alexx. 

Thanks for your response. 

Yeah the confusion is that even BEFORE the invoice is issued, the status shows as completed on the SO. Once the SO is shipped it shows as COMPLETED. This is confusing as COMPLETED usually stands for when the job is totally done. But instead, it still has NOT been invoiced. Hence why I was asking if this could be changed to “add” an additional status, possibly saying “TO BE INVOICED” or “AWAITING INVOICE” or something of that nature.

Thanks!