Restoring a snapshot of "settings only" brings other data with it

  • 14 March 2024
  • 4 replies

Userlevel 6
Badge +6

I created a snapshot using the option of “Settings Only”

I created a new tenant.

Imported the snapshot and restored it.

I have stock items in my new tenant.  I was expecting to only see the settings in the new tenant, not data.

Any thoughts?



Best answer by dcomerford 15 March 2024, 10:52

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4 replies

I just did the same thing today and got the same result. I was hoping there was an answer in this post. My “Settings Only” restore brought in Chart of Accounts, Users, etc...

Userlevel 7
Badge +8

The best way to determine what data is copied is to export the snapshot as XML, extract the ZIP and review the individual XML files.  There is also information about what is included in each snapshot type in help. 

Userlevel 7
Badge +13

The Setting Only Snapshot also includes items as it considers them as settings. You would need to create your own custom snapshot configs and exclude the item tables from it 

The help pages should help

Userlevel 6
Badge +6

Everyone, THANKS for taking the time to reply!


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