We’re using the SAAS version of Acumatica and are still within our first year of using the application. Recently one of our users deleted an account by accident. I’d like to ask if there are best practices for disabling account deletion in general while still allowing accounts to be deleted when necessary. I assume we could use roles to determine who can delete accounts, yet it was a senior person that accidentally deleted the account, and the situation was confusing so the prompt to confirm the deletion didn't prevent it from happening.
I'm wondering if a better practice might involve an approval process where any deletion requires approval by another user. Is that kind of workflow possible in Acumatica? Another idea would be to only allow account deletion in a 'super admin' account so that anyone needing to delete an account would need to log out and then log into the super admin account, and only certain users would have the super admin credentials.
How is this kind of thing handled in your organization? Any suggestions would be appreciated.
Thanks,
Dave
Best answer by BenjaminCrisman
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