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Need help with Error: The Discount Code has no matching Discount Sequence to apply

  • 29 July 2021
  • 4 replies
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Dear Experts,

This might be a silly configuration issue, but I’m stuck and need your help.

I created a new Discount Type with a Sequence:

 

Now, when I tried to apply this discount code to an Invoice Document Detail, system still complains that there is no matching discount sequence to apply - can you please let me know how to fix this? 

Thank you very much!

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Best answer by Naveen B 29 July 2021, 12:48

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Userlevel 6
Badge +9

Hi @paramesh  I just configured sample Manual discount and I can able to add this to Invoices line item level. 

In your case, you might missed below steps. Please find the screenshots

  • After configuring the Discount, have clicked on the Update Discount button?
  • Also, add items, that you want to give a discount? 

 

Thank you very much, @Naveen B ! That worked!

 

Is there a way to make the discount amount arbitrary without having to enter it as part of the discount code settings?

The use case that I’m trying to do is that - as part of entering a manual discount, users should pick a discount code to mention the type of manual discount they’re trying to apply - so that it can be used for reporting later.

Userlevel 6
Badge +9

According to me it is NO.

As soon as we add the Discount Code, it will apply the discount amount on the Invoice.

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