We noticed that in some situations while working in Modern UI, uploading files (for example receipts/attachments) can take a long time and sometimes the screen may freeze during the process.
A suggested workaround in such cases, as recommended by the Acumatica support team, is to switch the screen to Classic UI, where the file upload process works smoothly without freezing.
However, most implementations today recommend Modern UI for clients, and asking users to switch between Modern UI and Classic UI for certain screens every time they perform an action may not be very convenient. From the client’s perspective, repeatedly changing the UI can feel uncomfortable and disrupt the user experience.
I wanted to understand from the community:
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Have others experienced similar behavior in Modern UI while uploading attachments/receipts?
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Are there any other recommended solutions or best practices to handle this situation?
Any insights or experiences would be greatly appreciated.