It appears that after an upgrade, a patch, and sometimes even after publishing customizations, any edits made to the menu are rest back to the defaults.
This is a pain for individuals but also when we make a change that should be applied to all users.
Changes to the Menu Items such as renaming “Construction” to “Projects” or “Services” to “Field Services” are lost.
The order of the items also gets lost after these activities.
Should these changes be made in a customization package? Can they?
The favorites menu seems to stay intact and so does a custom workspace we created.
Any thoughts? Thanks