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Issues with support portal ?

  • February 26, 2024
  • 8 replies
  • 179 views
dsimmerly
Pro I
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anyone else having issue with portal and getting to support ?

Best answer by Stephanie Gamble

The issue has been resolved and you should now be able access the Acumatica Portal. If you are still experiencing trouble logging in please reply to my post here for assistance.

 

Kandy Beatty
J
Laura03

8 replies

hayleehicks
Varsity I
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  • hayleehicks
  • Varsity I
  • February 26, 2024

I’ve been getting a 503 error all afternoon. I was just coming to post about it here myself! Glad to see I’m not the only one. Hoping they get it resolved soon.

Haylee Hicks // i-Tech Support // Senior ERP Client Success Manager
J
Freshman I

Yes I have also been getting a 503 error.

Stephanie Gamble
Community Manager

Hi @dsimmerly and @hayleehicks as you've noticed we are currently experiencing an issue with the portal. We are working to resolve this and I will post an update here once the issue has been resolved. 

hayleehicks
Laura03
Chris Hackett
Laura03
Captain II
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  • Laura03
  • Captain II
  • February 26, 2024

Me too - site appears down.

 

~ Laura Barber, WM Synergy
hayleehicks
Varsity I
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  • hayleehicks
  • Varsity I
  • February 26, 2024

@Stephanie Gamble thanks for the update!

Haylee Hicks // i-Tech Support // Senior ERP Client Success Manager
J
Freshman I
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  • jacob14
  • Freshman I
  • February 27, 2024

yes 6:57 Mountain time and still can’t get in.  It’s been a problem for at least the last 5 or 6 hours.

Naveen Boga
Captain II
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  • Naveen Boga
  • Captain II
  • February 27, 2024

Yes, same for me as well.

 

 

Naveen B - Acumatica MVP 🏆 | Independent Developer for Hire 🚀 ⏩ https://www.linkedin.com/in/boga-naveen-kumar-54079a66/
Stephanie Gamble
Community Manager
  • Stephanie Gamble
  • Community Manager
  • Answer
  • February 27, 2024

The issue has been resolved and you should now be able access the Acumatica Portal. If you are still experiencing trouble logging in please reply to my post here for assistance.

 

Kandy Beatty
M
Chris Hackett
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