I have a contact that I have marked inactive. Yet when try to send an email and I start typing, the autocomplete still shows that inactive contact. Also if I click on the lookup on the “To” line of the email activity the inactive contact appears there as well.
I know you can turn off autocomplete under the user profile, but I do want autocomplete on.
- Is there a way to remove past autocomplete entries so it “Forgets” the contact which is now inactive who I may have emailed before?
- Is there a way to change the Lookup so that Inactive Contacts are not listed?
Seems like code(logic) should filter out inactive contacts.
