When creating an email activity off of a Case record, an error is returned. Email cannot be saved or sent. When attempting, the following message displays: "An unhandled exception has occurred in the function 'MoveNext"." trace log exception message: "Object reference not set to an instance of an object". It is happening on every case currently.
Best answer by Ankita Tayana
As seeing trace, this will be the Customization issue in RowPersisted Event of CRCaseCommittmentExt1 code file, the code is not handling null values somewhere, Please fix this issue or else try to unpublish the customization and then create an email Activity.
As seeing trace, this will be the Customization issue in RowPersisted Event of CRCaseCommittmentExt1 code file, the code is not handling null values somewhere, Please fix this issue or else try to unpublish the customization and then create an email Activity.
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