+1I’ve been struggling with creating business events to trigger an email, and I’ve come to the conclusion that building a GI specific to the email is probably my best bet, but unfortunately it is not working for me.
I created the GI and have all of the fields I need and the GI works fine.
In email notifications, I click INSERT > DATAFIELDS, find a field, then select it into the document. Adding any field results in the following error code “Object reference not set to an instance of an object.”
Best answer by Vinay Koppula
I’m assuming that the root cause of this issue there is no source of data to display in the DataFields in the Preview pane. Raise a support ticket for this.
In the time being, go ahead and create the notification template without using the preview action. To review the design you created is as expected then try to review it directly in the email when BE triggers.
+2
That will give some clue about where the error is triggered.
+1
6/25/2022 7:48:13 PM Error:
Object reference not set to an instance of an object.
at PX.Data.PXGenericInqGrph.DynamicFieldsScope..ctor(PXGenericInqGrph graph)
at PX.Data.PXGenericInqGrph.ExecuteSelect(String viewName, Object[] parameters, Object[] searches, String[] sortcolumns, Boolean[] descendings, PXFilterRow[] filters, Int32& startRow, Int32 maximumRows, Int32& totalRows)
at PX.Web.UI.PXRichTextConverter.ConvertForClientView(Object val, Page page, String dataFieldGraph, String dataFieldView, Action`2 fieldHandler, Nullable`1 wikiId)
at PX.Web.UI.PXRichTextEdit.ExecuteCallback(PXCallbackCommand cmd, String strData)
at PX.Web.UI.PXCallbackManager.ProcessCallbackInternal(String strData, PXCallbackExecMethod executeMethod)
+1Also try the other troubleshooting steps listed here:
+1All of the required fields were in the GI. I made a very primitive GI with no joins and I’m still getting the error. I can’t figure this out.
https://drive.google.com/file/d/1jOrwclxZhKFaDsPP4l6RPc7QuLopjdzi/view?usp=sharing
I guess I’ll make a support ticket.
+1
I’m assuming that the root cause of this issue there is no source of data to display in the DataFields in the Preview pane. Raise a support ticket for this.
In the time being, go ahead and create the notification template without using the preview action. To review the design you created is as expected then try to review it directly in the email when BE triggers.
+1Thank you everyone. This is apparently a known issue and ignoring the error was the solution.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.