We are currently on 25R2, still utilizing Classic UI, and have noticed the last couple of weeks that when we create an activity it is not automatically reflecting in the Activity tab. We either have to manually refresh or click to another tab and go back. At first, we thought this was an issue with Edge, as I had no issues when I tested in Firefox or Chrome. However, some users experience issues in Chrome and it works fine for them in Edge. Is anyone else experiencing this, or have suggestions on how this can be fixed? We have already cleared browser histories and caches, reset the Acumatica cache, and restarted the application. Nothing we’ve tried is fixing the inconsistencies.
Question
Activity record not showing without manual refresh
HI
Can you try below Suggestions
- Check the browser dev console (F12 > Console) when the issue occurs. Look for WebSocket errors or failed SignalR connections.
- Check if a reverse proxy or load balancer is terminating WebSocket connections prematurely (common culprit).
- Test with Modern UI to see if the issue is Classic UI-specific.
Hope above helps!!
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