Acumatica currently charges their SaaS clients a 25% Retired Version Premium when upgrading from a retired version. Our VAR has informed us that Acumatica will start to charge the same 25% fee to private hosted clients as well. There is no press release that I can find and our VAR tells us it came from their source at Acumatica. Can anyone else confirm this?
It is new to me as well. Our 2023R2 version expires on May 31st. The Upcoming Renewal form has very vague language at the end. It seems Acumatica is going forcing customers to things according to there timeline rather than work with customers on case by case basis. I am not sure what constitutes the fee charge. The note says “may result” in a fee if don’t upgrade by there deadline.
May someone at Acumatica can explain the bell that causes the fee. It says up to 25% of the retired version premium. It was definitely not announced..
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