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Question

WMS shipment cannot be returned because it has the I operation

  • 21 February 2024
  • 1 reply
  • 31 views

  • A SO shipment is processed on an item and shipped
  • An invoice is processed and released
  • After a while the item is returned
  • A CM is created on that Shipment
  • Enter the Pick Pack Ship screen and enter @soreturn
  • The field requires a shipment number which is entered 
  • error message appearing on both scanner and PC “shipment cannot be returned because it has the I operation”

That is it but sitting with support who cannot provide a solution or answer. 

Dana Moffat
Acumatica Moderator
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  • Acumatica Moderator
  • August 30, 2024

@Andre17 can you please DM me the customer support case?


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