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Vendor Restriction Group (Preferred vendor setting) affects the Sales Order entry.

  • December 4, 2025
  • 2 replies
  • 26 views

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Hello,

       Our company has some vendors that we do NOT want the sales team to know about. So we’ve set up restriction groups: only buyers can view these vendors, while certain sales personnel cannot.

     However, when sales staff enter sales order with items purchased from these vendors into the system, an error pops up indicating they do not have access rights to the preferred vendors for those items.

I currently have a workaround: I don’t set default preferred vendors for these items. But is there a better way to achieve both of the following?

  1. The vendors remain restricted (only accessible to buyers);
  2. Sales staff can enter sales order with the items correctly without errors.

Best answer by nickcerri32

@ray20 - This may be the least invasive approach.  Other options might include the addition of more restriction groups, which could get unnecessarily complicated. 

You could play around with those individuals’ user security.  The error is probably coming from the fact that you can create a Purchase Order from a sales order.  If you’ve got a vendor-defaulted item on a SO AND the user has the ability to generate a PO with that restricted vendor, then the system is going to attempt to limit that.  I’m not super optimistic, but you could see if limiting the user’s access to the PO module does anything.  

2 replies

nickcerri32
Jr Varsity III
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  • Jr Varsity III
  • Answer
  • December 4, 2025

@ray20 - This may be the least invasive approach.  Other options might include the addition of more restriction groups, which could get unnecessarily complicated. 

You could play around with those individuals’ user security.  The error is probably coming from the fact that you can create a Purchase Order from a sales order.  If you’ve got a vendor-defaulted item on a SO AND the user has the ability to generate a PO with that restricted vendor, then the system is going to attempt to limit that.  I’m not super optimistic, but you could see if limiting the user’s access to the PO module does anything.  


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  • Author
  • Captain II
  • December 5, 2025

@nickcerri32  Thank you  Nick, Thank you for addressing my question. I was just curious about why creating an SO (Sales Order) is related to preferred vendors. However, my situation is quite specific: these sales staff need access to the PO (Purchase Order) module because they have to handle some ad-hoc purchases. So I’ll go with my workaround—simply not setting a preferred vendor. Thanks again!