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Total Cost in Receipt form

  • March 1, 2024
  • 4 replies
  • 58 views

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how it calculate because sometime sum extend cost in detail line but sometime it’s not the same sum of details line

Best answer by Naveen Boga

@vannakheng66  This is something weird, which I have never seen before.

If this is a client, I request you to raise a support case to review the telemetry logs to find out the root cause.

4 replies

Laura03
Captain II
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  • Captain II
  • March 1, 2024

Hello,

Do you have any customizations published?

If Yes, do you see the same Total Cost behavior when customizations are temporarily un-published?

Laura


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  • Author
  • Freshman II
  • March 2, 2024

Hello,

Do you have any customizations published?

If Yes, do you see the same Total Cost behavior when customizations are temporarily un-published?

Laura

No customization


Naveen Boga
Captain II
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  • Captain II
  • Answer
  • March 2, 2024

@vannakheng66  This is something weird, which I have never seen before.

If this is a client, I request you to raise a support case to review the telemetry logs to find out the root cause.


Chris Hackett
Community Manager
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  • Acumatica Community Manager
  • April 3, 2024

Hi @vannakheng66 were you able to find a solution? Thank you!