Question

Total Cost in Receipt form

  • 1 March 2024
  • 4 replies
  • 39 views

Userlevel 2
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how it calculate because sometime sum extend cost in detail line but sometime it’s not the same sum of details line


4 replies

Badge +18

Hello,

Do you have any customizations published?

If Yes, do you see the same Total Cost behavior when customizations are temporarily un-published?

Laura

Userlevel 2
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Hello,

Do you have any customizations published?

If Yes, do you see the same Total Cost behavior when customizations are temporarily un-published?

Laura

No customization

Userlevel 7
Badge +18

@vannakheng66  This is something weird, which I have never seen before.

If this is a client, I request you to raise a support case to review the telemetry logs to find out the root cause.

Userlevel 7
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Hi @vannakheng66 were you able to find a solution? Thank you!

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