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The credit memo not post cost in

  • June 6, 2025
  • 1 reply
  • 32 views

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I post one wrong invoice post to in module with unit cost but I create credit memo back when post in module the unit cost zero. Could guide me. 

Best answer by Ankita Tayana

Hello ​@vannakheng ,

If you enter a credit memo manually and leave unit cost or amounts blank, it posts as zero, effectively not reversing the invoice correctly. Please use the option Reverse/Reverse and apply to memo from Action menu of particular invoice.

 

Hope this helps!

1 reply

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  • Jr Varsity I
  • Answer
  • June 6, 2025

Hello ​@vannakheng ,

If you enter a credit memo manually and leave unit cost or amounts blank, it posts as zero, effectively not reversing the invoice correctly. Please use the option Reverse/Reverse and apply to memo from Action menu of particular invoice.

 

Hope this helps!