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SO Order automattically closed with partial invoice.

  • September 10, 2025
  • 2 replies
  • 56 views

Hey folks !

I create SO Invoice by adding lines from a sale order.

(I would like to invoice partially some lines of the sales order, So I created a new invoice, add the lines I wanted and change the quantity from 5 to only 1.)

But after that, the status SOLine statut is automatically change to “completed” even if there is unbilled qty .

Why ? I would to do multiple invoice from a same SO Order ?

 

Thanks for your help.

 

 

Best answer by meganfriesen37

Hello,

What is the shipping rule on the customer account.  If it’s cancel remainder, then it will think that the order is complete.
 

 

2 replies

meganfriesen37
Captain II
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  • Captain II
  • Answer
  • September 11, 2025

Hello,

What is the shipping rule on the customer account.  If it’s cancel remainder, then it will think that the order is complete.
 

 


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  • Jr Varsity I
  • September 12, 2025

Hello

 

Take a read at this article it can be a bit tricky. You can set shipping rules on the document and line level. Depended on your setting it will act differently.

 

https://help.acumatica.com/(W(1))/Help?ScreenId=ShowWiki&pageid=ebbe444b-5214-48e9-9db8-a27da4e1732d