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Shipping - Default checked (true) Use Customer's Account when customer has account


debbiereed72
Jr Varsity III
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Is there any way to force the User Customer’s Account box to be checked, by default, when the Ship Via selected is related to the Carrier where the customer has an account setup?

 

 

Best answer by debbiereed72

After creating a business event, I discovered that this all works as it should.  As long as:

The customer has an account in the Carrier and the Ship Via Selected is associated with the carrier.  That box IS checked automatically.

 

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4 replies

Nilkanth Dipak
Jr Varsity III
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Hi @debbiereed72,

I believe you need to do customization to achieve the same.

 


debbiereed72
Jr Varsity III
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  • Author
  • Jr Varsity III
  • 88 replies
  • April 25, 2024

I ended up creating a business event which works.  But wondering if anyone else has encountered this request.


debbiereed72
Jr Varsity III
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  • Author
  • Jr Varsity III
  • 88 replies
  • Answer
  • April 26, 2024

After creating a business event, I discovered that this all works as it should.  As long as:

The customer has an account in the Carrier and the Ship Via Selected is associated with the carrier.  That box IS checked automatically.

 


Chris Hackett
Community Manager
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  • Acumatica Community Manager
  • 2640 replies
  • April 26, 2024

Thank you for sharing your solution with the community @debbiereed72!


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