Attempting to create a Shipment from Sales Order. I receive an error due to a former employee record being inactive. I cannot find anywhere on the Sales Order or Customer Account where the former employee record has any connection? Actual error recieved: Inserting ‘Shipment’ Record raised at least one error. Please review the errors The status of employee Mikes is ‘inactive’? This employee record has been inactive for over a year and has never caused this error prior. I don’t know where else to look for the possible connection in Acumatica?
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Shipment Record Error - Status of employee is inactive
Best answer by lairdtim
Is MikeS the owner of the business account on the order? We just ran into a similar issue with scheduled AP payments--if the owner of the original payment is an inactive employee, it can’t create scheduled payments. So I just tested in our sandbox inactivating the employee record of a business account owner, and I get the same error you do. Ironically there’s no issue creating the order, but creating the shipment complains that the employee record is inactive.
Is MikeS the owner of the business account on the order? We just ran into a similar issue with scheduled AP payments--if the owner of the original payment is an inactive employee, it can’t create scheduled payments. So I just tested in our sandbox inactivating the employee record of a business account owner, and I get the same error you do. Ironically there’s no issue creating the order, but creating the shipment complains that the employee record is inactive.
That was it! Thank you! Wow, I wouldn’t have thought Business Accounts, I was too locked in that it had to be something tied to the Customer under Receivables. I now have some Business Accounts to clean up.
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